This policy (the "Privacy Policy") governs your use of the website www.gramcircle.ai, services performed by and all applications owned or controlled by Gramcircle PTE., its subsidiaries and affiliates (together "we" or "us") (collectively, the "Services").
We respect your privacy and are committed to protect it through our compliance with this Privacy Policy. This Privacy Policy should be read in conjunction with the Terms of Use which can be located at https://gramcircle.ai/terms_and_policies. This Privacy Policy describes how we collect, process, use and share information about you when you visit the Services. It also describes the choices available to you regarding our use of information and how you can access and update this information in certain circumstances.
WHAT INFORMATION DO WE COLLECT?
Personal Information ("Personal Information") is personal information you provide us, or what we collect from you and your devices in connection with your access to and use of the Services. In legal terms, we collect and use this Personal Information as a data controller. There are two general ways in which we collect Personal Information when you access or use the Services.
Information we automatically collect from your use of the Services
When you visit the Services, your browser and computer automatically provide to us certain technical information about your computer or device. This information may be collected using "cookies", "log files" web beacons", "tags" and "pixels". The following are different kinds of information we automatically collect from your use of the Services:
- "Usage Information" – includes information about your use of our Services and how you arrived at the Services, including the URL that referred you, the pages you navigate through the Services, how long you stay on those pages, frequency, time and pattern of your Services use.
- "Technical Information" – includes information collected when you access our Services including your internet protocol address, your access date, browser type and version, time zone setting and location, operating system, device type and other technology of the devices you are using.
Information you give us
When you fill out a form, send an email to our team or otherwise send us information through the Services, we collect personal information about you. The Services have webpages that allow you to submit a variety of personal information to us. The following are different kinds of information you give us from your use of the Services:
- "Identity Information" – includes your first name, middle name, last name, title and other corresponding identification information.
- "Contact Information" – includes your email address and telephone number.
- "Professional Information" – which includes your job title, previous positions and professional experience, email address and phone number.
- "Enquiry Information" – includes information contained in any enquiry you submit to us regarding our Services or the services that we provide.
INFORMATION WE COLLECT FROM OUR PARTNERS AND OTHER SOURCES
We may also obtain information about you from other sources and combine that with information we collect about you through your use of the Services. For example, we may obtain your contact information if you attend a conference or webinar that we sponsor and the organizer provides us with a list of attendees. We may also obtain your contact information from third parties that market mailing lists. If we receive Personal Information from a third-party source and/or if we combine the information we receive from these third-party sources with your Personal Information, we will treat that information as Personal Information. We are not responsible for the accuracy of the information provided by third parties or how such third parties collect, use and share such information.
USE OF PERSONAL INFORMATION
We use the Personal Information we collect to provide, maintain, protect and provide our Services, to develop new products and services, and to protect us and our customers. For example, we may use Personal Information about you for the following purposes:
- Facilitate and improve your online experience of the Services;
- To enable you to access and use the Services;
- To communicate with you, including contacting you electronically for the purposes of responding to your comments, questions and requests;
- To monitor and analyze trends, usage and activities on our Services;
- To investigate and prevent unauthorized access to our Services and other illegal activities;
- To protect and/or enforce our legal rights and interests, including defending any claims;
- For other purposes authorized by you or applicable privacy laws.
LEGAL BASIS FOR USE
Our legal basis for collecting and using Personal Information as a data controller will depend on the specific circumstances in which it was collected. In general, we process your Personal Information under the following legal basis:
- Consent – we process your Personal Information is you have consented to the processing activity.
- Contract – we process your Personal Information to perform our obligations to you under a contract.
- Legitimate Interest – we process your Personal Information to further our legitimate interests.
SENSITIVE INFORMATION
Given the nature of our Services, we do not ask for "sensitive" or "special categories of personal data", such as information about your political opinions, racial origins or sexual preferences and we would ask you not to send any to us. However, if at any time you choose to transmit sensitive personal data over our Services for any reason, you must have full authority to do so and you agree that it will be dealt with in accordance to this Privacy Policy, including possible transfer to third parties, inside or outside the EEA.
SHARING OF PERSONAL INFORMATION
Except as set forth herein or in any applicable Terms of Use, we may disclose your Personal Information to our agents, vendors, consultants and other service providers to carry out work on our behalf. These entities acting on our behalf are prohibited from using your Personal Information for any purpose other than to provide this assistance.
DATA SECURITY
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Although we use reasonable efforts to help protect your information, transmission via the internet is not completely secure and we cannot guarantee the security of your information collected through the Services.
PROMOTIONAL COMMUNICATION
There may be features on the Services which enable you to subscribe to newsletters and other information about us. You can opt out of receiving communications from us at any time by following the instructions provided in those communications or emailing us at legal@gramcircle.ai with the subject of "Unsubscribe". You may also remove yourself from our email list by clicking on the unsubscribe link presented in all communications we send to our users.
YOUR RIGHTS
You have a right to know what Personal Information we hold about you, and to access it. Upon request, we will provide you with information about whether we hold any of your Personal Information. You have the right to access the Personal Information we have about you. You may correct, amend, or delete that information at any time by emailing legal@gramcircle.ai with a Personal Information Request.
EEA RESIDENTS
If you are an individual from the EEA, and access or use the Services from the EEA, you have certain additional rights provided by the GDPR as follows:
- Right to be informed of how your Personal Information is used
- Right to access Personal Information
- Right to have inaccurate Personal Information rectified
- Right to have the Personal Information erased in certain circumstances
- Right to restrict processing of Personal Information in certain circumstances
- Right to data portability
- Right not be to subject to automated decisions
- Right to object to processing of Personal Information
CALIFORNIA RESIDENTS
This California Consumer Privacy Act ("CCPA") disclosure explains how we collect, use, and disclose personal information relating to California residents covered by the CCPA. Under the CCPA, the specific Personal Information that we collect, use, and disclose relating to a California resident covered by the CCPA will vary based on our relationship or interaction with that individual.
CHILDREN UNDER 13
The Child Online Privacy and Protection Act ("COPPA") regulates online collection of information from persons under the age of 13 (each, a "covered person"). We maintain procedures to assure that information about children or other categories of sensitive information is only collected with explicit consent and is protected against improper use, consistent with applicable laws.
CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our Privacy Policy on this page. In some cases, we may provide additional notice of changes. If we make material changes to how we treat our users' Personal Information, we will notify you by through a notice on the relevant Service's home page.
CONTACT INFORMATION
To ask questions or comment about this Privacy Policy or to enforce any of your rights as outlined in this Privacy Policy, or to request more information about our privacy practices, please contact our privacy team and Data Protection Officer at legal@gramcircle.ai.